Welcome to Findlay Honda Henderson

Everyone, especially the young man who advocated for my appointment, was wonderful. I was there for a time equal to the work being done. Out in an hour and 15.

My service consultant Cole Petto is very courteous, knowledgeable , kind and respectful He explained to me in details what is going to be done in your vehicle and things in the future that is needed attention . I have a very good experience with him and all the employees that I encountered from the moment I line up my vehicle for repair . Excellent service 🤙 I highly recommend it to anyone who needed a trusted service and care for your car 👍

Service advisor Taylor did a great job. All charges were as stated before service . The car was ready for pick up at the agreed upon time.

Ryan Anderson ASK FOR HIM! Ryan is the complete opposite of your stereotypical car salesman, and that's coming from someone who had severe anxiety at the mere thought of buying a car! From the beginning, Ryan treated me like family rather than just another sale. What I appreciated most was his ability to genuinely listen, offer honest advice, and demonstrate his knowledge without ever making me feel pressured. He even walked me through leasing, something I had never considered before, and took the time to explain my options so I could make a decision I felt completely confident in. There's something reassuring about buying a vehicle from someone who would confidently put his own family in the same car he's selling you. But what truly sets Ryan apart is that his customer service doesn't end when you drive off the lot. Even after my purchase, he continued helping me navigate the aftermath of an accident (because, well... Las Vegas drivers ), including the GAP insurance process through Findlay Honda. (Melissa in Financing is my email warrior) It's rare to find someone who values the relationship beyond the transaction. Ryan has earned my trust, my appreciation, and without question, my future business. If you're in the market for a vehicle, do yourself a favor and ask for Ryan Anderson. You won't regret it! Just like a great realtor you don't lose someone who helps navigate large purchases like this. Customer for life. N this lot also has used vehicles (not just Hondas) he is honest in all cars on the lot!

Ryan Anderson ASK FOR HIM! Ryan is the complete opposite of your stereotypical car salesman, and that's coming from someone who had severe anxiety at the mere thought of buying a car! From the beginning, Ryan treated me like family rather than just another sale. What I appreciated most was his ability to genuinely listen, offer honest advice, and demonstrate his knowledge without ever making me feel pressured. He even walked me through leasing, something I had never considered before, and took the time to explain my options so I could make a decision I felt completely confident in. There's something reassuring about buying a vehicle from someone who would confidently put his own family in the same car he's selling you. But what truly sets Ryan apart is that his customer service doesn't end when you drive off the lot. Even after my purchase, he continued helping me navigate the aftermath of an accident (because, well... Las Vegas drivers ), including the GAP insurance process through Findlay Honda. It's rare to find someone who values the relationship beyond the transaction. Ryan has earned my trust, my appreciation, and without question, my future business. If you're in the market for a vehicle, do yourself a favor and ask for Ryan Anderson. You won't regret it! Just like a great realtor you don't lose someone who helps navigate large purchases like this. Customer for life. N this lot also has used vehicles (not just Hondas) he is honest in all cars on the lot!

I am not someone who likes to complain, but this dealership and its staff have left me very disappointed. The entire experience was filled with unfulfilled promises and lies from a salesperson named Isaac and his supervisor, Nelson; dealing with them was nothing but a source of frustration and unpleasant moments. As a Hispanic consumer who likes the Honda brand, I chose to place my trust in them, only to be let down. I bought an SUV from them months ago; when I applied for financing, they told me the interest rate was 12%, but promised that within a week they would secure a better deal with a lower rate through another bank. Furthermore, the vehicle was delivered with a dent or scrape on the front bumper, and they committed to repairing it in the following weeks. I had to call them for over three weeks just to get the issue addressed—and even then, they merely patched it up rather than performing a proper paint job. The salesperson made several other commitments that neither he nor his supervisor followed through on. It seems that when they want to make a sale, they promise you everything, but once the contract is signed, they simply ignore you. As a Latino consumer, I would never buy from this dealership again.In addition, they added an extended warranty policy to my contract. Two days after signing up for it, I went to the dealership to cancel it; however, the person in charge of financing failed to do their job. As a result, I spent two months paying for a policy I never used, simply because that individual never submitted the cancellation documents. This was highly unfair, and I ended up paying for their incompetence out of my own pocket. soy una persona que no le gusta quejarme pero este concesionario y su personal me dejo muy decepcionado, fue una situacion llenade promesas y mentiras incumplidas por parte de su vendedor de nombre Issac y su supervisor Nelson, solo corajes y malos momentos pase con estas personas, soy un consumidor hispano que le gusta la marca honda y decidi confiar en ellos lo cual me decepsionaron, hace meses les compre una camioneta, cuando realice mi aplicacion para el credito me dijeron que mi tasa de interes era del 12%, pero que ellos se comprometian que dentro de la semana me conseguirian un trato mejor con un interes mas bajo con otro banco, la camioneta me la entregaron con un golpe o raspon en la fasia delantera y se comprometieron a repararla en las proximas semanas, les tuve que llamar por mas de 3 semanas para que repararan el problema el cual solo lo maquillaron y no pintaron adecuadamente, el vendedor de comprometio con otra serie de cosas las cuales ni el ni su supervisor pudieron cumplir, eso me hizo pensar que solo cuando te quieren vender te prometen todo lo posible y una ves que firmas el contrato te ignoran, como consumidor latino jamas compraria en este concesionario, ademas me agregaron una poliza de garantia extendida, la cual dos dias despues de contratarla me presente en el concesionario para cancelarla, la persona encargada de financiamiento no hizo su trabajo y pase dos meses pagandola sin utilizarla solo por que el encargado no mando los documentos de cancelacion, eso fue muy injusto y pague con mi dinero su incompetencia.

2nd time I've purchased from this store. It was very good the first time and even better this next time. My deal was complicated due to my trade-in being in for service at a neighboring dealership. That service dealership wasn't very cooperative, but the staff (floor managers Eddie and Mike Rodriguez, desk manager Doug Jones, used car manager Dan Thomas) at this Honda store, led by salesman Landon Sorensen, persevered on my behalf, picked up my trade-in from that store and made the deal work beyond my expectations. A lot of stores say they will do anything to make a deal work, but this store really means it. I can't say enough good things about this store and my 2 buying experiences there.

Very good service fast and friendly!

Smooth and quick. They had Uber take me home so I didn’t have to wait 3 hours and had me picked up again so I could get my car back after service was done. Great service!

Fast service at a fair price.-

Jon Mason was great in helping find a vehicle to purchase, 5 stars for him. Financial personal was not helpful in explaining papers and just was tired and wanted to get off work.

Work done has promised an on time

Thank you so much for always showing me professional and friendly service.